Once your registration is received and processed, you will be contacted by the Mannington Program Headquarters Air Department via email with a travel itinerary. Due to airline ticketing deadlines, you must respond to the Air Department within 24 hours of the time the email is sent to you to approve ticketing or discuss changes. After the 24-hour period, the airline will automatically cancel your itinerary, and the original flights may not be available at the time of rebooking. Please contact the Air Department at 847-519-2230 (press 2) or via email at Travelrewards@btcair.com to handle any questions you have regarding the air portion of your travel and to approve your flight itinerary within this time frame. Please be aware that most airfares are nonrefundable, non-changeable, and/or carry heavy cancellation and change penalties. Any changes you make after the itineraries are finalized are subject to a $70.00 transaction fee, plus applicable airline change fees and any price difference in airfare; these fees are payable by you.

NOTE: Please retain a copy of the email you receive of your flight itinerary. This is the only confirmation of your air itinerary that you will receive from program headquarters. The confirmation/record locator number for your flights will be listed in the “Carrier Ref” area of your itinerary.