Frequently Asked Questions

May I bring a guest with me?

GEM Club winners are allowed to bring one guest, who must be at least 21 years of age.

May I extend my stay?

Based on availability, you may extend your stay at the Grand Hyatt Kauai Resort & Spa. Please indicate your preferred arrival and departure dates on your registration form. The cost per night for an extended stay at the hotel is $379.00 plus taxes and resort fee (total $468.30 per night). In addition to the extra nights at the hotel, you will be responsible for any increase in airfare due to your deviation.

What should I wear?

Daytime: Casual sportswear appropriate for your selected activities.

Evening: Casual resort wear is appropriate for the first and final night evenings outdoors as well as the dine-around dinners. This includes a casual sundress, skirt, shorts or pants with coordinating top for the ladies and nice shorts or casual pants and polo-type or tropical shirt for the men. For the awards dinner, formal attire such as a cocktail or dinner dress for the ladies and a suit and tie for men is appropriate.

 

What are the average temperatures in Kauai in May?

In mid-May, the average high is 81°F with a comfortable low of 70°F. Click here for additional weather information.

What time zone is Kauai in?

Kauai is on Hawaii Standard Time. Hawaii does not observe daylight saving time. In late May/early June, when it is noon in Kauai, it is 3:00 p.m. in Los Angeles, 4:00 p.m. in Denver, 5:00 p.m. in Chicago and 6:00 p.m. in New York.

What are the hotel check-in and checkout times?

Check-in: 4:00 p.m.                  Checkout: 11:00 a.m.

Does the hotel have internet access?

Wireless internet access is complimentary in all guestrooms and throughout the hotel public spaces.

If I have a question not addressed in this FAQ, whom do I contact?

You may contact Program Headquarters at 847-252-5919 or via email at LabcorpGEMClub@proghq.com.